Privacy & Cookies Policy
PRIVACY & COOKIES POLICY
Baron Grafton Arthouse respects your privacy rights and is committed to high standards for data and privacy protection so you can feel fully in control of your online experience.
This Policy sets out our Privacy & Cookies practices and explains how we handle the information we collect when you visit and use our Site, services, products, and content ("Services") with clarity and transparency.
- Collection and Use of Personal Information
- Disclosure of Personal Information
- Data retention
- Accessing and Updating Your Personal Information
- Accuracy and Security of Personal Information
1. Collection and Use of Personal Information
Baron Grafton Arthouse collects personal information, such as e-mail addresses and log-in information, that you voluntarily provide on this Web
Site. For example, we collect (a) e-mail addresses when you register to receive our ArtLetter portion of this Web Site; and (b) your usage information and log-in data as a visitor of one of our Services when you access the Private or Trade areas of our website.
Personal information collected via the Web Site is used to allow users access to certain portions of the Site. Baron Grafton Arthouse may also collect names and/or other personal information voluntarily submitted by you, for example, when you contact us to make a request or inquire about a Product, our Site or Services. Baron Grafton Arthouse will use such information to respond to your request or inquiry.
2. Disclosure of Personal Information
Baron Grafton Arthouse do not share your information or data with unaffiliated third parties unless we believe in good faith that such disclosure is necessary:
(a) to comply with the law or in response to a subpoena, court order, government request, or other legal process;
(b) to protect the interests, rights, safety, or property of Baron Grafton Arthouse or others;
(c) to enforce any terms of service on the Web Site;
(d) to operate Baron Grafton Arthouse systems properly;
(e) to provide you with the service requested by you, for example, sending out emails to registered subscribers or processing orders, and to perform other activities related to such services;
Delivery of our Artletter, art offers and art events; When subscribing to our ArtLetter, your contact information is stored on our platform and automatically shared with our email service provider.
You can at any time unsubscribe from our ArtLetter or other email communications by clicking the ‘unsubscribe’ link at the bottom of them. If you unsubscribe from our newsletter, your contact information is deleted from our subscription list. You may also contact us directly to request deletion of your email.
All the billing information and payment details you provide when purchasing your artworks form our Site are collected and processed by the credit card merchant service providers. These are PCI-DSS Level 1 compliant, a standard that provides a secure environment that goes above and beyond industry security standards and guidelines.
Our payment partners never share with us payment details (that is, we never receive your credit card or Paypal account information under any circumstances).
Invoices and other billing information are sent by Shopify ( our Web Site Platform provider ) on our behalf to the billing information email address you have provided.
Baron Grafton Arthouse only select third parties providers with a strong commitment to privacy and security standards. When applicable, we enter into confidentiality and data processing agreements with them however we do not control third-party sites and are not responsible for any personal information provided to them.
At any point we do not sell your information or share it with any third- party providers that are not related to providing a service for Baron Grafton Arthouse and its subscribes and customers.
3. Data retention
All data explicitly shared with us remains under your control. At any time, you can decide to delete information you explicitly shared with us, and we will erase it completely from our Services.
Non-identifying information is set to expire after a given period of time. In some limited cases, some information must be kept indefinitely due to legal obligations.
Log data stored on our platform is kept up to 6 months;
Log data and usage information shared with Google Analytics is
kept up to 26 months after your last visit.
Contact information used to subscribe to our ArtLetter is kept until the subscription is canceled.
Contact information used to submit an enquiry or request is stored in our system till further action is requested.
Account information used to create an account on Baron Grafton Arthouse Arthouse is kept until account deletion.
Transaction information relating to a purchase
Further use and/or disclosure of your personal information by third-party providers is not the responsibility of Baron Grafton Arthouse. Rather, such use and/or disclosure is governed by the third-party providers’ privacy policies.
4. Accessing and Updating Your Personal Information
To access, review, rectify, or delete personal information collected about you via the Site, please e-mail CustomService@BaronGraftonArthouse.com. All requests must include your first name, last name, and must be sent from the registered e-mail address. While Baron Grafton Arthouse will make every reasonable effort to accommodate your request, we also reserve the right to impose certain restrictions and requirements on such access requests, if allowed or required by applicable laws.
5. Accuracy and Security of Personal Information
All communication between your web browser and our server is carried using industry standard encryption, i.e. via https protocol. This means that information you enter and transmit to our servers can not be read by anyone else.
Any personal information you provide to Baron Grafton Arthouse is kept on secure servers, and kept only for the purpose intended. Baron Grafton Arthouse uses reasonable administrative, technical, personnel, and physical measures:
(a) to safeguard personal information against loss, theft, unauthorised use, disclosure, or modification;
and (b) to ensure the integrity of the personal information.
All our cookies fall within the classifications Strictly Necessary, Functionality and Performance. None are classified as Behavioural Targeting. If at any time you wish to disable cookies, you may do so adjusting the settings on your browser ( however you will not be able to use certain important features of our service ).
- Personal Information Storage
- Managing your cookies preferences
- Changes to the Privacy & Cookies Policy
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the administration and operation of our Site. These cookies are necessary for our Site to function properly and to enable you to move around the Site and use its features. They include, for example, cookies that enable you to log into secure areas of our Site.
Analytical/performance cookies. We may also use an analytics service providers (including Google Analytics) for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of the Site by using cookies, which are stored on users’ browsers. They allow us to anonymously recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily. The information generated relating to the Site may be used to create reports about the use of the Site and the analytics service provider will also store this information.
Functionality cookies. These cookies allow our Site to remember choices you have made in relation to the Site so as to provide you with a more personalised experience by remembering your preferences ( for example, delivering content specific to your interests).
3. Personal Information Storage
The personal information that we collect from you may be sent and stored outside the United Kingdom ("UK") in order to carry out the activities and services mentioned. By submitting your personal information via the Site, you consent to such transfers.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
This website uses sharing tools that allow you to share content through social networks (including but not limited to X (Twitter), Facebook, Youtube, Instagram). When you use one of these buttons, the social networking site may place a cookie on your browser. This would be a third-party cookie set by the social networking site.
4. Managing your cookies preferences
Most browsers are set to accept cookies by default. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, it’s worth bearing in mind that if you do this you may lose some useful functionality such as personalisation and "keep me signed in" and "remember me" features.
If you do set your browser to reject cookies, you will likely have to re- enter all of your usernames and passwords on all of the sites that you visit each time and also may not be able to use certain important features of our Site, such as the Wishlist, as they will not function properly if cookies are disabled. The reality is that when cookies are used responsible they can be a real asset to your web surfing experience.
How to disable cookies in your browser
The exact procedure on how to prevent new cookies from being installed and how to delete existing cookies depends on which browser you are using. Please follow the instructions that are relevant to your browser : https://www.aboutcookies.org/how-to-control-cookies/
6. Changes to the Privacy & Cookies Policy
Baron Grafton Arthouse reserves the right to change this policy at any time by posting revisions on this Web page. Please check the website regularly for any changes to this Policy as they will be effective upon posting.
Last update: 8.09.2023